Expertise and support that makes choosing Software of Excellence a seamless experience

Implementing new software at a dental practice involves significant change, whether you are installing systems for the first time or changing provider. The journey involves the whole practice team and you need to be confident of success.

At SOE we work with you to closely manage this change, meaning your journey to increased productivity is planned, controlled and fast-tracked. Join the hundreds of practices that change their dental software to EXACT every year, and never look back.

Fulfilling your practice potential with SOE is easier than you think

Your new partnership with SOE will lead to tangible business outcomes as you work together with our team of experts; turning your practice into a great business and ensuring you get the most from your new business partner.

From the moment you choose SOE you are assigned a Customer Success Consultant who is with you all the way. They take ownership of your journey supported by expert teams including: Onboarding, Conversions, Training (remote or onsite), dedicated Support Buddy and the entire Support team. We make sure you get maximise ROI as soon as possible

of R4 customers who switched to EXACT V13 hit their UDA target in 2019*
*Based on SOE customers who switched from R4 and had been on the CSP for more than 6 months during 2019
of R4 customers who moved to EXACT grew their private revenues by more than 20% in a year
of R4 customers who met with SOE in 2019 switched to EXACT V13**
We converted from R4 about two years ago now and it was a very seamless process. EXACT is such an immense programme with all the tools you could ever need – it’s miles ahead of anything that I’ve ever used before.
Leigh Oliver Practice Owner Identics

Why partner with Software of Excellence



We will help transform, your patient journey at every touchpoint, minimising customer effort and increasing loyalty


Our 30-year focus on process automation reduces admin for your team, freeing up time for what’s important


Expert consultants will work with you to maximise your business potential


Our award-winning Customers Service teams make sure you always get the most out of your dental software

Dental software. Expert teams. Business insight

Each year we help thousands of dental practices achieve their business goals through a combination of market leading dental software, best practice insight and a dedicated team of coaches who become an extension of your practice team. Choosing the right dental software partner can make all the difference to the success of your practice and we provide you with all the tools and support you need to run a great business, so you can focus on patient care.


30 years spent developing dental software, solutions and business insight to help dental practices unlock their full potential has taught us an important lesson: it’s people who make the difference.

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Workflow Efficiency

Your team needs time to focus on your patients and performance, not repetitive tasks and daily admin. At SOE we let the dental software do the work for you.

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Patient Experience

SOE’s cutting-edge dental software will completely revolutionise the way patients engage with your practice at every touch-point. Are you ready to go contactless?

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Practice Growth

Whether you’re focused on growing revenue, profit or your service offering; we have a team of experts on-hand who have helped thousands of dental practices to achieve their goals.

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Speak to us and see what your practice could achieve

Join the Customer Success Programme

Open to all SOE customers and included within your existing service fees, our award-winning Customer Success Programme ensures you get the most of your journey with SOE, sustaining your business and allowing you to plan and develop your practice.

Your dedicated Customer Success Consultant will work with you to identify opportunities, fill in the gaps, set realistic targets, and show you how to monitor and achieve your goals. We have a team of experts who can advise on workflow efficiency, practice development, sustaining your practice, and patient experience on hand, ready to help you and your team.

Of practices on the programme grow their private revenue, with 42% of these growing by more than 50%.
Of practices on the Customer Success Programme hit their UDA target in 2019.
Of practices on the programme would highly recommend it to their peers.