Located in a leafy lane just off Exeter city centre, Barnfield Dental Studio is an award-winning mixed dental practice, co-owned by husband and wife team of dentists. During their Good to Great journey, they discovered the power of automated patient reviews.

For the first time ever, we have been able to increase our Google reviews! Previously, we had not had any reviews left over the past six months, even though we asked for reviews in the practice and even personally phoned to request them.

Within two days of setting up automatic reviews with Online Reputation Manager, we had three 5-star Google reviews!!! How marvellous! And even better, we don’t have to do anything. We had it set up by Reputation Manager so that our patients will only receive a request once a year (we do not want to harass our lovely patients) and we also have the ability to manually switch it off in a patient’s file if they should wish not to receive email correspondence of that nature!

I can’t tell you how thrilled I am.

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