EXACT Dental Software
Every day, EXACT dental software helps thousands of successful UK dental professionals to improve the patient experience, automate admin tasks and identify revenue opportunities.
Read MoreAutomated recalls and reminders that boost patient retention
With Automated Recall Manager you can increase patient loyalty and ensure they return regularly for the treatment they need. With no manual input needed from the practice team, the multi-channel communication method follows a best practice process that saves time and links directly into your EXACT software.
- Improve your patient experience by making recalls, appointment reminders, and patient contact as seamless as possible
- Increase workflow efficiency by reducing time spent on mundane recall and reminder tasks, and better utilising your admin capacity
- Maintain a steady stream of patients throughout the year by ensuring messages are strategically timed using the appropriate channels
- Reduce the time spent on admin and gain more time for patient care
How will Automated Recalls help improve your patient retention?
We all know how valuable recall appointments are to patients. Regular visits promote good dental health and help you identify oral health concerns early.
But re-booking patients at the end of an appointment isn’t always easy. People forget diaries, decide to save money, or simply feel uncomfortable committing to their next appointment on the spot. Our automated solution removes any barriers offering a smart, multi-channel solution tailored to your practice that will allow you to…
- Easily identify groups in need of recalls and set automated messages by type, time and frequency
- Effortlessly personalise your messages to suit your practice branding
- Use SOE’s proven best-practice strategy for maximum effectiveness
- Receive dedicated support from your own Customer Success Consultant and our specialist Recall Automation team
The result for the business has been staggering; from September to December last year we saw a 24% increase in the number of returning patients.
Practices using our Automated Recall Manager achieve up to 85% recall effectiveness
85%
Speak to us and see what your practice could achieve
Find the right solution for your practice
Join the Customer Success Programme
Open to all SOE customers and included within your existing service fees, our award-winning Customer Success Programme ensures you get the most of your journey with SOE, sustaining your business and allowing you to plan and develop your practice.
Your dedicated Customer Success Consultant will work with you to identify opportunities, fill in the gaps, set realistic targets, and show you how to monitor and achieve your goals. We have a team of experts who can advise on workflow efficiency, practice development, sustaining your practice, and patient experience on hand, ready to help you and your team.
95%
Of practices on the programme grow their private revenue, with 42% of these growing by more than 50%.
96%
Of practices on the Customer Success Programme hit their UDA target in 2019.
88%
Of practices on the programme would highly recommend it to their peers.
