Educational Workshops

Educational Seminars

Software of Excellence has been running educational seminars for over five years; delivering a new topic each year to practices across the UK and Ireland. From Recall Effectiveness to Putting the Patient Experience at the Heart of your Practice, these face-to-face events are designed to get you out of the practice and really get you thinking about your current ways of working, providing insight and the tools to help drive your practice performance forward.


As part of Software of Excellence’s dedication to prioritise the health of our customers and teams, and take every precaution to guard against the spread of the Covid-19; given the current climate it is with regret that we announce the postponement of our events for the upcoming months, up to and inclusive of June. These events will still very much be going ahead and we will be working closely with the venue, speakers and sponsors to secure a new date for later in the year when it is safe to go ahead. Please keep an eye on our website, Eventbrite profile and your emails to stay updated.

Practice Growth Workshops

practice growth workshop logo

A one-day event that will provide interactive sessions and expert advice on how to build sustainable growth for your practice.

What does a successful practice look like?
This event will open with a presentation of what a constitutes a successful dental practice from a clinical, a business and a service perspective. The session will focus on how to gain the most from internal efficiency and motivated teams, and how this improves performance and helps to build patient loyalty.

What drives behaviour in your team?
A session on Team Behaviour by Tracy Stuart will give a fascinating insight into team empowerment, what triggers different team behaviour and how, by recognising these you can drive improved outcomes.

Attendees can select one of two different strands for the afternoon session:

  • Setting targets and hands-on MPC (My Practice Cloud) – (hosted by SoE). MPC software is fully integrated with EXACT, and facilitates the effortless analysis of business performance KPIs (key performance indicators), using a user-friendly online dashboard from anywhere, at any time. MPC is a key tool in boosting practice performance and is used routinely by the UK’s top performing practices. This stream will include a real-life success story on how one practice owner transformed their practice performance in just 12 months.

The day will conclude with an interactive session designed to help dentists refine and enhance their communication skills, in order to build a foundation of trust that will lead to improved patient education and ownership, better patient care and increased customer satisfaction.

The Workshop qualifies for 5.5 hours of verifiable CPD under development outcome A across the following learning objectives:

  • Understand the key touchpoints of when and how to communicate with patients both in and out of practice.
  • Discover how to better inform patients to help ensure they take up the treatment they need.
  • Provide a guide to help you judge your existing patient journey and set targets around improvement to ensure your team is following a customer-centric workflow.

Who should attend?

    • Principals
    • Practice Owners
    • Practice Managers


Registration opens: 8:30am
Workshops: 9:00am – 3.15pm


£95 + VAT


Please use our event calendar to find a date and location that suits you best