Best Practice Webinars

Educational Webinars

Software of Excellence runs engaging educational webinars; delivering informative topics to practices across the UK and Ireland. Our convenient sessions are designed to really get you thinking about your current ways of working, and give you the insight and tools that will help drive your performance forward.

Please choose from the list of our latest webinars below for more information:

GDPR Masterclass

Join our complimentary workshop that will help ensure you’re compliant with the new GDPR standards.

 

As you may be aware, data protection laws changed significantly in May 2018, and this has implications for all businesses, including dental practices. This seminar will provide you with an overview of what GDPR involves, with information and tips to help you ensure compliance.

Whether you are a Software of Excellence customer or not, you can join us for this complimentary workshop that will help ensure you’re fully compliant.

Learning Objectives:

  • An overview of what the new General Data Protection Regulations involve, and how this affects you as a dental practice
  • An introduction to the 8 key rights for patients and the use of their data
  • Understand what is involved in gaining ‘consent’
  • Details on the processes and tools available to help you stay compliant

Who should attend?

  • Principals
  • Practice Owners
  • Practice Managers
  • Those with Data Protection responsibilities

Time

Face-to-face seminars: (Qualifies for 1 hour verifiable CPD; learning outcome D)
Food and light refreshments provided from 6:00pm onwards
Registration opens: 6:00pm
Seminar: 6:30pm – 8.00pm

Online webinars: (Qualifies for 0.5 hour verifiable CPD; learning outcome D)
Webinar: 12:30pm – 1.00pm

Cost

Free to attend

Registration

Please use our event calendar to find a date and location that suits you best

VIEW EVENT CALENDAR

Mini Masterclass

Master your software to maximise practice performance.

 

Did you know that 80% of practices admit to not knowing enough about their business performance, with 60% not knowing where to find the information to produce reports?

Software of Excellence’s products and services are designed to close these gaps and ensure your practice is running as efficiently and profitably as possible. However, our research shows that not all our customers are fully utilising their software and as a result are not benefiting from all the functions available to them in EXACT. This is why we run our Mini Masterclass webinars.

Mini Masterclasses are short lunchtime webinars designed to provide insight and tutorials into key functionalities within EXACT management software to help you achieve a more successful business.

We focus on some of our most frequently asked support queries to provide helpful hints and tips as to how to best utilise your software and modules. Presented by our expert product team, we also have a panel on hand throughout the sessions to answer any questions you may have. Demonstrating and guiding you through how to make full use of EXACT’s functionalities, Mini Masterclasses will help you to optimise the potential of your practice performance.

Learning Objectives:

  • Gain insight into some of the key functionalities within your EXACT software.
  • Learn best practice approach.
  • Benefit from a panel of experts on hand to answer your questions.

Who should attend?

  • Principals
  • Practice Owners
  • Practice Managers
  • Reception Staff

Time

Webinar: 1:00pm – 1.30pm
(Including a Q&A opportunity with our experts at the end of the session.)

Cost

Free to attend

Registration

Please use our event calendar to find a date and location that suits you best

VIEW EVENT CALENDAR

Using Data to Transform Your Performance

Understand more about the proven methodology for business success that will help optimise efficiency and boost patient satisfaction.

Last year we took the ‘Using Data to Transform Practice Performance’ around the UK & Ireland to offer hands-on advice with our expert speakers on how to transform practice performance; through setting and tracking targets. Thousands of practices have already joined us to learn the step-by-step methodology for business success that really will ensure you optimise efficiency and boost patient satisfaction. The seminar proved to be a hit and, with that in mind, we’ve now brought the seminar online!

With over 80% of practices not knowing enough about their business performance, this webinar will help you identify the potential in your business; setting realistic targets to help increase revenues and meet your practice goals.

Join us and learn how to identify your key performance indicators (KPIs), set targets for each job role based on industry benchmarks and know which key daily tasks drive performance in each role.

 Learning objectives

  • Learn how to identify the key performance indicators that you should focus on to meet both your business and individual objectives.
  • Understand the key daily tasks that drive performance in each role, and how to set targets based on industry benchmarks.

Who should attend?

  • Principals
  • Practice Owners
  • Practice Managers

Cost

Free to attend

CPD

1 hour verifiable CPD; learning outcome B

Registration

Please use our event calendar to find the most suitable Webinar date for you

VIEW EVENT CALENDAR

Patient Marketing

Get an introduction to the simple ways you can bring sophisticated automated marketing to your practice, and know which of your campaigns is most effective.

With the knowledge that over 80% of practices do not have a dedicated marketing resource, this webinar explains the “10 Rules of Patient Marketing”. It includes easy-to-follow best practice advice that will help your practice stand out from the competition to attract potential new patients, and tips on how to educate, inform and influence your existing patients to take up optimum treatment.

Join us and learn how to maximise your online reputation, build consistent marketing campaigns, automate your marketing schedule and effortlessly measure return on investment.

 Learning objectives

  • Learn 10 key factors that will help you attract new patients and accelerate practice revenues.
  • Understand how technology can help boost your marketing and grow your business.

Who should attend?

  • Principals
  • Practice Owners
  • Practice Managers

Cost

Free to attend

CPD

1 hour verifiable CPD; learning outcome A

Registration

Please use our event calendar to find the most suitable Webinar date for you

VIEW EVENT CALENDAR

Recalls

Did you know that the average UK dental practice has a recall effectiveness rate of just 58%, but those operating a multi-stage best practice approach are achieving well over 85%?

This Recalls Best Practice Webinar will teach you how to establish a highly effective recall process that can be quickly implemented at your practice, regardless of your current practice management software.

Based on research from over 1,500 UK dental practices, the webinar includes best practice advice that has already helped hundreds of practices boost patient numbers and practice revenues.

 Learning objectives

  • Learn how to establish a best practice recall process that will grow your practice revenues.
  • Understand how automation can streamline the recall process.

Who should attend?

  • Principals
  • Practice Owners
  • Practice Managers

Cost

Free to attend

CPD

1 hour verifiable CPD; learning outcome A

Registration

Please use our event calendar to find the most suitable Webinar date for you

VIEW EVENT CALENDAR

Practice Profitability

Did you know that a 10% increase in practice revenues can have a 30% impact on your bottom line?

This Practice Profitability webinar provides a thought-provoking insight into how you can accelerate business growth, regardless of your current practice management system. Using case studies and best practice analysis based on research from over 1,500 practices, this webinar will guide you through six success factors that can take your practice to the next level.

Join us and learn how to boost utilisation, manage forward cover to maximise hourly earnings, build long-term patient loyalty and attract new patients that are critical for sustained business growth.

Learning objectives

  • Learn which six key factors will grow your practice profitability
  • Opportunity to share ideas and experiences with teams from other practices

Who should attend?

  • Principals
  • Practice Owners
  • Practice Managers

Cost

Free to attend

CPD

1 hour verifiable CPD; learning outcome B

Registration

Please use our event calendar to find the most suitable Webinar date for you

VIEW EVENT CALENDAR