How to implement Reminder Changes in line with NHS England Guidelines

As you may be aware, NHS England have circulated a national strategy with specific guidelines in regards to how to reduce the risk of COVID-19 (Coronavirus). The link below will show you the NHS England advice regarding primary dental care settings (including community dental services). This will involve processes that the practice will need to consider when reducing the risk of COVID-19.

https://www.england.nhs.uk/coronavirus/publication/preparedness-letters-for-dental-care/

NHS England guidance advises adding some additional text to your current SMS appointment reminders as part of  their virus containment plan.

The article will give you a step by step guidance when updating communication within Ascend 

https://ascenduk.zendesk.com/hc/en-gb/articles/360045206633-COVID-19-Communicating-to-your-patients