Heritage

Dental Practice Management Software & Business Solutions

Software of Excellence was founded in New Zealand in 1989 and is now recognised as the market-leading provider of dental practice management software. With operations in the UK, Europe, Australia, New Zealand and Southeast Asia, we help our customers achieve their goals through innovative software and business consultancy.

From our inception, Software of Excellence has sought to deliver continuous clinical and practice management innovation to the dental profession, with a portfolio of products and services that allow dental professionals to operate, manage and market their practices efficiently and profitably.

As a Henry Schein company since 2007, and now part of Henry Schein One, Software of Excellence benefits from access to global expertise, products, technology and people. We are part of world’s largest network of dental technology companies, combining leading practice management, marketing and patient engagement solutions into one connected management system, to help you improve every aspect of your business.

Software of Excellence building

Corporate Social Responsibility

As an international business operating in multiple countries, Software of Excellence aims to conduct its business in a socially responsible manner. It actively contributes to the communities in which it operates and respects the needs of employees, investors, customers, suppliers, regulators and other stakeholders.

In the UK, we have a volunteer fundraising team known as the “Angels of Excellence“, which has sponsored and supported a number of community projects and local initiatives for many years.

We are also proud to sponsor global charities in the dental sector, including:

  • Burmadent – which provides dental care to orphans at the Mein Thauk orphanage in Burma
  • Dentaid – which works to create a world where access to appropriate primary oral health care services is a reality not just a dream
  • 2016

    Introduction of the Customer Success Programme

    Our innovative programme makes customer success our key focus and makes sure they get the most out of EXACT, every step of their journey.

  • 2015

    Launch of EXACT V12

    Building on the integrated automation in EXACT V11, V12 put marketing automation and return on investment analysis at the fingertips of practice managers and owners.

  • 2014

    Medcare House

    Moved to Medcare House, Gillingham with 116 employees; gained our 6,000th customer; sent 969,000 letters to patients in EasyPost’s first year

  • 2012

    EXACT V11

    Recall automation; Workflow Manager; Utilisation Manager; Quick Charting; sent 21.5 million text messages to patients via EXACT

  • 2010

    Amsterdam

    Opened in Amsterdam, Holland

  • 2009

    #1

    Became UK market leader with 4,500 customers

  • 2008

    THRIVE

    THRIVE consultancy services launched, boosting practice performance; sent 227,000 text messages to patients via EXACT

  • 2007

    Henry Schein

    Became part of the Henry Schein Family

  • 2006

    Eclipse House

    Moved to Eclipse House, Maidstone with 70 employees

  • 2005

    EXACT V10

    Examine Pro; UDA Manager; Recall Manager; Presentation Manager

  • 2003

    EXACT V9

    3D Charting

  • 2002

    1,000

    1,000th UK customer; acquired The Advance Group (Advance, Compudent)

  • 2001

    EXACT V8

    Contact lists and queries; SMS

  • 2000

    PLC

    Went public with a turnover of 10m NZD; acquired Dental Systems Design and Clockwork

  • 1999

    EXACT V7

    Multi-column appointment book; email engine

  • 1997

    EXACT V6

    Chart remake

  • 1996

    EXACT V5

    Tabbed patient file view; integrated reports

  • 1995

    As the company grew, it needed more space.

    Moved to Branden Oast, Staplehurst with 6 employees; acquired Vamp Dental

  • 1994

    EXACT arrived on UK shores

    First UK office opened in Hythe

  • 1993

    EXACT V4

    Charting and a basic appointment book put EXACT on the map.