Implementing changes within Ascend

How to implement Reminder Changes in line with NHS England Guidelines

As you may be aware, NHS England have circulated a national strategy with specific guidelines in regards to how to reduce the risk of COVID-19 (Coronavirus). The link below will show you the NHS England advice regarding primary dental care settings (including community dental services). This will involve processes that the practice will need to consider when reducing the risk of COVID-19.

https://www.england.nhs.uk/wp-content/uploads/2020/02/20200305-COVID-19-PRIMARY-CARE-SOP-GP-PUBLICATION-V1.1.pdf

NHS England guidance advises adding some additional text to your current SMS appointment reminders as part of  their virus containment plan.

The article on the right will give you a  step by step guidance when updating communication within Ascend 

SMS Appointment Reminders

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Read the article

Below is the recommended text for SMS appointment reminders and Online Booking, as per the video:

Before your appointment please refer to the latest on coronavirus at www.nhs.uk/conditions/coronavirus-covid-19/