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Software of Excellence
Medcare South
Bailey Drive
Gillingham Business Park
Gillingham
Kent ME8 0PZ

  Contact a Software of Excellence team

Already know who you need to get in touch with? Pick from the options below and go direct to the relevant team.

Best Practice Consultants

01634 266802
0800 328 6227

On-boarding

Software of Excellence Onboarding Team
01634 266807

Support

01634 266872
01634 266804 (management team)
01634 266803 (corporate)

Regional Business Managers

01634 266 800 (Option 3 & 1)

Finance

01634 266 800 (option 2 & 5)

Talk to an expert today, we’re here to help!

When you choose a software solution from Software of Excellence, you open the door to a wealth of practice management expertise.

We are dedicated to working with you every step of the way, from implementing your new software using our well-proven implementation methodology, through to offering advice and training to help you get the most from your Software of Excellence solution.

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Our highly trained support teams are focused on providing the best possible service. Using the latest technology and remote access tools, your support issues are resolved quickly and efficiently.

Our support teams have consistently exceeded customer expectations and ranked above industry standards:

  • All support calls are answered by a qualified support technician – not an answering machine.
  • Over 80% of support calls are resolved during the first phone call.
  • Over 90% of support calls are resolved within 24 hours.
  • Over 98% of support calls are resolved within one week.

The Software of Excellence support packages have been designed to meet your practice needs. These include immediate access to upgrades, unlimited support calls and useful tips and advice provided in our monthly newsletters.

So we can direct you, please choose from the options below:

I need technical support

01634 266 800
(Option 2 & Option 1)

Alternatively, you can call us on 0845 345 5767 or email us directly on support@soeuk.com